Privacy Policy

Introduction

Doodles Dynamo ("we," "us," or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect when you visit our website or get in touch with us, how we use it, and the choices you have about it. By using our site or contacting us, you agree to the practices described here.

Information We Collect

We collect information in a few limited ways:

• Contact form submissions. When you fill out our contact form, we collect your name, email address, and any project details or messages you choose to share with us.
• Chat conversations. If you use the chat widget on our site, we collect the messages you send so we can respond and help route your inquiry.
• Newsletter sign-ups. If you subscribe to our mailing list, we collect the email address you provide.
• Basic usage and analytics data. We may collect general, non-identifying information about how visitors use our site (such as pages viewed or device/browser type) through cookies or similar tools, if and when we enable analytics services.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and discuss potential projects
• Provide quotes, proposals, and project updates
• Improve our website, services, and how we communicate with visitors
• Send occasional updates or newsletters, if you've opted in
• Maintain the security and proper functioning of our site

We do not use your information for any purpose beyond what's reasonably necessary to run our business and communicate with you.

Data Sharing

We do not sell your personal information — ever. We may share limited information with trusted third-party service providers who help us operate our website and business (for example, hosting providers, email delivery services, or the AI chatbot service described below). These providers only access what they need to perform their function and are not permitted to use your information for their own purposes.

We may also disclose information if required to do so by law, or to protect the rights, property, or safety of Doodles Dynamo, our clients, or others.

Data Retention

We retain contact form submissions, chat messages, and related correspondence for as long as reasonably necessary to respond to your inquiry, manage an ongoing project, or comply with our business and legal obligations. If you'd like us to delete information we hold about you sooner, just reach out — see "Your Rights" below.

Your Rights

You can ask us at any time to access, correct, or delete the personal information we hold about you. To make a request, email us at hello@doodlesdynamo.com and we'll get back to you as soon as we can.

Cookies

Our website may use cookies or similar small files to help it function properly and, where enabled, to understand how visitors use the site. You can control or disable cookies through your browser settings; doing so may affect how some parts of the site work. We do not currently use cookies for third-party advertising.

Third-Party Services

We work with a small number of third-party services to run our site and respond to you:

• AI chat assistant. Messages you send through our chat widget are processed by a third-party AI service in order to generate helpful responses. If a conversation needs a human touch, it may be handed off to our team via WhatsApp.
• Analytics tools. [Insert analytics provider, if any — e.g. Google Analytics] may be used to help us understand overall site traffic and usage patterns.
• Hosting & email delivery. Our site and forms rely on standard hosting and email infrastructure to operate and to deliver your messages to us.

These providers have their own privacy practices, and we encourage you to review them if you'd like more detail.

Contact

If you have any questions about this Privacy Policy or how we handle your information, reach out to us at hello@doodlesdynamo.com.